For assistance in registering your Online EDS account or filing an EDS, user manuals and training videos are available through the left menu. There is also context-sensitive help, marked by the blue question marks throughout the web site.
If you are having trouble logging in: Members of the public: Click "Forgot your user ID and/or "Forgot your password" for self-service assistance. City staff: Contact your department EDS Administrator or 4-DATA.
For assistance: For assistance with logging in or navigation, members of the public may contact the Help Desk by email customersupport@cityofchicago.org or call 312-744-HELP, Monday-Friday, 8:30 am - 4:30 pm. For contract or grant specific support issues, see below. City staff should contact their department EDS Administrator or 4-DATA.
DPS Contracts: 312-744-4900. If you are bidding on a contract or filing an EDS for a contract modification, you may call or e-mail the procurement specialist assigned to the solicitation or modification for which you are filing an Economic Disclosure Statement. You may find the contact information in the solicitation or modification package. DPS office hours are 8:30 am to 4:30 pm Central Time, Monday through Friday, excluding City holidays.
Delegate Agency Contracts: If you are filing an EDS for a delegate agency grant agreement, you may call or e-mail the contract administator assigned to your grant.
- Dept. of Family & Support Services: 312-743-1520
- Dept. of Planning and Development: 312-744-4283
- Dept. of Health: 312-747-9884
Large Lots Program: Contact the Department of Planning and Development: 312-744-4283
Other City Transactions: Please call your City contact person for your particular transaction.
Please note that while City staff can assist you with using the Online EDS, City staff may not provide you legal advice on completing your EDS.