City of Chicago

Procurement Services

We are the contracting authority for the procurement of goods and services for the City of Chicago

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Contract Details

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Original Contract

DUR in the Award Amount column means that the contract award total Depends Upon Requirements. A Depends Upon Requirements contract is an indefinite quantities contract in which the city places orders as needed. The vendor is not guaranteed any particular contract award amount.
Contract (PO) # Disclosure # Award Date Start Date End Date Department Original Award Amount
Acrobat Reader 26625
Acrobat Reader 26625-D1
Acrobat Reader 26625-D2
Acrobat Reader 26625-D3
Acrobat Reader 26625-D4
11/09/2012 11/09/2012 11/08/2017 DEPARTMENT OF REVENUE Up To $14,365,138.00

Modifications/Amendments

Modification # Description Disclosure # Award Date Start Date End Date Department Amount
Acrobat Reader 266251
CUSTOMER SERVICE AND CALL CENTER SERVICES FOR WATER/SEWER BILLING OPERATIONS FOR CITY OF CHICAGO
Acrobat Reader 266251-D1
09/30/2014 11/09/2012 11/08/2017 DEPARTMENT OF REVENUE $2,904,702.06
Acrobat Reader 2662510
CUSTOMER SERVICE AND CALL CENTER SERVICES FOR WATER/SEWER BILLING OPERATIONS FOR CITY OF CHICAGO 08/05/2025 11/09/2012 11/08/2027 DEPARTMENT OF REVENUE $19,092,687.01
Acrobat Reader 266252
CUSTOMER SERVICE AND CALL CENTER SERVICES FOR WATER/SEWER BILLING OPERATIONS FOR CITY OF CHICAGO 03/22/2016 11/09/2012 11/08/2017 DEPARTMENT OF REVENUE $1,170,000.00
Acrobat Reader 266253
CUSTOMER SERVICE AND CALL CENTER SERVICES FOR WATER/SEWER BILLING OPERATIONS FOR CITY OF CHICAGO 11/21/2017 11/09/2012 11/08/2020 DEPARTMENT OF REVENUE $15,569,757.40
266254
CUSTOMER SERVICE AND CALL CENTER SERVICES FOR WATER/SEWER BILLING OPERATIONS FOR CITY OF CHICAGO 06/19/2020 11/09/2012 11/08/2020 DEPARTMENT OF REVENUE $1,500,000.00
Acrobat Reader 266255
CUSTOMER SERVICE AND CALL CENTER SERVICES FOR WATER/SEWER BILLING OPERATIONS FOR CITY OF CHICAGO 07/27/2020 11/09/2012 11/08/2021 DEPARTMENT OF REVENUE $16,945,741.72
Acrobat Reader 266256
CUSTOMER SERVICE AND CALL CENTER SERVICES FOR WATER/SEWER BILLING OPERATIONS FOR CITY OF CHICAGO 02/07/2022 11/09/2012 11/08/2022 DEPARTMENT OF REVENUE $5,148,329.03
Acrobat Reader 266257
CUSTOMER SERVICE AND CALL CENTER SERVICES FOR WATER/SEWER BILLING OPERATIONS FOR CITY OF CHICAGO
Acrobat Reader 266257-D1
03/14/2023 11/09/2012 11/08/2023 DEPARTMENT OF REVENUE $11,227,074.65
Acrobat Reader 266258
CUSTOMER SERVICE AND CALL CENTER SERVICES FOR WATER/SEWER BILLING OPERATIONS FOR CITY OF CHICAGO 05/17/2024 11/09/2012 11/08/2024 DEPARTMENT OF REVENUE $8,375,725.02
Acrobat Reader 266259
CUSTOMER SERVICE AND CALL CENTER SERVICES FOR WATER/SEWER BILLING OPERATIONS FOR CITY OF CHICAGO
Acrobat Reader 266259-D1
11/15/2024 11/09/2012 11/08/2025 DEPARTMENT OF REVENUE $9,500,645.59