Procurement Services

We are the contracting authority for the procurement of goods and services for the City of Chicago

contract.detail.title

Contract Details

Agency

CITY

Contract (PO) #

26625

Specification #

100153

Award date

11/09/2012

Original award amount

Up To $14,365,138.00

Current award amount

Up To $86,707,113.47 View payment details

Vendor name

NTT DATA, INC Show all contracts for this vendor

Description

CUSTOMER SERVICE AND CALL CENTER SERVICES FOR WATER/SEWER BILLING OPERATIONS FOR CITY OF CHICAGO

Buyer name

RADFORD, JACOBY L

Target market

Original Department

DEPARTMENT OF REVENUE

Original Contract

DUR in the Award Amount column means that the contract award total Depends Upon Requirements. A Depends Upon Requirements contract is an indefinite quantities contract in which the city places orders as needed. The vendor is not guaranteed any particular contract award amount.

Contract (PO) #	Disclosure #	Award Date	Start Date	End Date	Department	Original Award Amount
26625	26625-D1 26625-D2 26625-D3 26625-D4	11/09/2012	11/09/2012	11/08/2017	DEPARTMENT OF REVENUE	Up To $14,365,138.00

Modifications/Amendments

Modification #	Description	Disclosure #	Award Date	Start Date	End Date	Department	Amount
266259	CUSTOMER SERVICE AND CALL CENTER SERVICES FOR WATER/SEWER BILLING OPERATIONS FOR CITY OF CHICAGO		11/15/2024	11/09/2012	11/08/2025	DEPARTMENT OF REVENUE	$9,500,645.59
266258	CUSTOMER SERVICE AND CALL CENTER SERVICES FOR WATER/SEWER BILLING OPERATIONS FOR CITY OF CHICAGO		05/17/2024	11/09/2012	11/08/2024	DEPARTMENT OF REVENUE	$8,375,725.02
266257	CUSTOMER SERVICE AND CALL CENTER SERVICES FOR WATER/SEWER BILLING OPERATIONS FOR CITY OF CHICAGO	266257-D1	03/14/2023	11/09/2012	11/08/2023	DEPARTMENT OF REVENUE	$11,227,074.65
266256	CUSTOMER SERVICE AND CALL CENTER SERVICES FOR WATER/SEWER BILLING OPERATIONS FOR CITY OF CHICAGO		02/07/2022	11/09/2012	11/08/2022	DEPARTMENT OF REVENUE	$5,148,329.03
266255	CUSTOMER SERVICE AND CALL CENTER SERVICES FOR WATER/SEWER BILLING OPERATIONS FOR CITY OF CHICAGO		07/27/2020	11/09/2012	11/08/2021	DEPARTMENT OF REVENUE	$16,945,741.72
266254	CUSTOMER SERVICE AND CALL CENTER SERVICES FOR WATER/SEWER BILLING OPERATIONS FOR CITY OF CHICAGO		06/19/2020	11/09/2012	11/08/2020	DEPARTMENT OF REVENUE	$1,500,000.00
266253	CUSTOMER SERVICE AND CALL CENTER SERVICES FOR WATER/SEWER BILLING OPERATIONS FOR CITY OF CHICAGO		11/21/2017	11/09/2012	11/08/2020	DEPARTMENT OF REVENUE	$15,569,757.40
266252	CUSTOMER SERVICE AND CALL CENTER SERVICES FOR WATER/SEWER BILLING OPERATIONS FOR CITY OF CHICAGO		03/22/2016	11/09/2012	11/08/2017	DEPARTMENT OF REVENUE	$1,170,000.00
266251	CUSTOMER SERVICE AND CALL CENTER SERVICES FOR WATER/SEWER BILLING OPERATIONS FOR CITY OF CHICAGO	266251-D1	09/30/2014	11/09/2012	11/08/2017	DEPARTMENT OF REVENUE	$2,904,702.06