Why do I need a User Profile?

You are required to create a User Profile and User ID for security reasons. You must log in with your User ID in order to manage license and tax services related to your business accounts, or the business accounts of your clients. You may not share your User Id and password with another individual.
Your Information is Secure

Please be assured that all information will be transmitted securely to our servers. Please read our privacy policy for more information.

Set Up Your User Profile

PLEASE READ CAREFULLY. FAILURE TO FOLLOW INSTRUCTIONS WILL CAUSE A DELAY of 1 to 2 WEEKS:


Every person who uses Chicago Business Direct must create his/her own personal USER PROFILE.

We need to know who YOU are. You cannot conduct business in Chicago Business Direct until we know who YOU are. You must identify yourself.

A USER PROFILE is not a business account. It allows YOU, as a person, to log into Chicago Business Direct.

You must input your own name and your own email address. We will verify your identity. You may not input the name of another individual.

If you are a business owner, you must identify yourself as such.
If you are an employee of a business, you must identify yourself as such.
If you are an accountant, you must identify yourself as such.
If you are an attorney, you must identify yourself as such.
If you are an expediter, you must identify yourself as such.
If you are a family member, you must identify yourself as such.

Once you complete your USER PROFILE and we verify your identity, you will be able to use Chicago Business Direct.

If you are the owner of an existing business(s), we will link you to your business account(s).

If you are an employee, accountant, attorney, expediter or a family member, we will link you to a business account once you are granted
permission by the business owner. It is an easy process. We require a simple letter of authorization.

* This is a required field


User ID requirements:

  • Length must be between 8 and 20 characters
  • User ID can only include:
    • Letters
    • Numbers
    • Special characters ! @ # $ ^ & _ ~ -
  • User ID can not begin with #

Password requirements:

  • Length must be between 8 and 22 characters
  • Password must include:
    • One number
    • One uppercase letter
    • One lowercase letter
    • One special character ! @ # $ ^ & _ ~ -

 

  • Passwords can not contain:
    • Any part of the User ID
    • User's First Name
    • User's Last Name

This is asking you to read the text in the image on the right, then enter it in the field on the left.