Why do I need a User Profile?

You are required to create a User Profile and User ID for security reasons. You must log in with your User ID in order to manage license and tax services related to your business accounts, or the business accounts of your clients. You may not share your User Id and password with another individual.
Your Information is Secure

Please be assured that all information will be transmitted securely to our servers. Please read our privacy policy for more information.

Set Up Your User Profile


Every person who uses Chicago Business Direct must create 1 personal USER PROFILE.

A personal USER PROFILE is not a business account and has nothing to do with a business.

A personal USER PROFILE identifies the specific person who is logging into Chicago Business Direct and taking action. It serves as a legal digital signature.

We need to know who YOU are. You cannot conduct business in Chicago Business Direct until we know who you are. You must identify yourself by creating 1 personal USER PROFILE for yourself. DO NOT INPUT THE NAME OF ANOTHER PERSON OR CREATE A USER PROFILE FOR ANOTHER PERSON.

If you are an ACCOUNTANT, you must input your own name and identify yourself as an accountant.
If you are an EXPEDITER, you must input your own name and identify yourself as an expediter.
If you are an ATTORNEY, you must input your own name and identify yourself as an attorney.
If you are an EMPLOYEE of a business, you must input your own name and identify yourself as an employee.
If you are a FAMILY MEMBER, you must input your own name and identify yourself as a family member.
If you are a business owner, you must identify yourself as such.

You must input your own name and your own email address. We will verify your identity. You may not input the name or email address of another individual.

Once you complete your personal USER PROFILE and we verify YOUR identity, you will be able to use Chicago Business Direct.

If you are the owner of an existing business(s), we will link you to your business account(s).

If you are an employee, accountant, attorney, expediter or a family member, we will link you to a business account once you are granted permission by the business owner. It is an easy process. We require a simple letter of authorization.

* This is a required field

User ID requirements:

  • Length must be between 8 and 20 characters
  • User ID can only include:
    • Letters
    • Numbers
    • Special characters ! @ # $ ^ & _ ~ -
  • User ID can not begin with #

Password requirements:

  • Length must be between 8 and 22 characters
  • Password must include:
    • One number
    • One uppercase letter
    • One lowercase letter
    • One special character ! @ # $ ^ & _ ~ -


  • Passwords can not contain:
    • Any part of the User ID
    • User's First Name
    • User's Last Name

This is asking you to read the text in the image on the right, then enter it in the field on the left.